Privacy Policy
1. Information We Collect
We may collect the following types of information:
Personal information you provide
When you fill out a contact form, request an appointment, or get in touch with us, we may collect:
your name
email address
phone number
treatment interest
any information you choose to include in your message
Information collected automatically
When you visit our website, certain technical information may be collected automatically, such as:
IP address
browser type
device information
pages visited
date and time of your visit
referring website
2. How We Use Your Information
We may use your information to:
respond to enquiries and appointment requests
provide information about our treatments and services
improve our website and user experience
manage bookings and clinic communication
comply with legal and regulatory obligations
3. Booking and Third-Party Services
Our website may include links to third-party booking platforms, map services, and other external tools. If you use these services, your information may be processed by those third parties according to their own privacy policies.
We are not responsible for the privacy practices of third-party websites or services.
4. Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality, analyze traffic, and better understand how visitors use the site.
Cookies may be used to:
remember user preferences
measure website performance
support analytics and marketing tools
You can usually control or disable cookies through your browser settings.
5. How We Share Information
We do not sell your personal information.
We may share information with trusted service providers who help us operate our website, manage bookings, process communications, or support clinic operations. We may also disclose information if required by law or to protect our legal rights.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including responding to enquiries, managing appointments, complying with legal obligations, and resolving disputes.
7. Data Security
We take reasonable technical and organizational measures to help protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission or storage can be guaranteed to be completely secure.
8. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
request access to your data
request correction of inaccurate information
request deletion of your information
object to or restrict certain processing
withdraw consent where applicable
To make a privacy-related request, please contact us using the details below.
9. Children’s Privacy
Our website and services are not intended for children, and we do not knowingly collect personal information from individuals under the age required by applicable law.
10. International Visitors
If you visit our website from outside the country where our clinic is located, please note that your information may be processed and stored in a different jurisdiction where privacy laws may differ from those in your location.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be posted on this page with a revised effective date.